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Privacy Policy


1. Introduction

1.1 ViaBot® provides its website visitors with access to information, updates and certain products and services (the “Services”) through this website (the “ViaBot® Website”).

1.2 This Privacy Policy details the ViaBot® practices in connection with the collection and use of information and the circumstances when ViaBot® may disclose such collected information.

1.3 By visiting the ViaBot® Website, you acknowledge that you accept the practices and policies as detailed in this Privacy Policy and you consent to the collection, use and sharing of your information by ViaBot® as detailed in this Privacy Policy.

1.4 This Privacy Policy deals with the treatment of the personal information of website visitors to the ViaBot® Website. This Privacy Policy does not extend to the practices of companies or people that are not controlled or managed by ViaBot®.


2. Commitment

2.1 ViaBot® is committed to creating a safe and secure online environment and safeguarding the privacy of its website visitors.


3. Collecting Information

3.1 Website visitors may access the ViaBot® Website while remaining anonymous and without disclosing any personal information.

3.2 During a visit to the ViaBot® Website, ViaBot® may collect, store and use the following kinds of personal information from website visitors, including but not limited to:

(a) information about your computer and about your visits to and use of the ViaBot® Website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);

(b) information that you provide to ViaBot®for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);

(c) information that you provide to ViaBot® when using the Services on the ViaBot® Website, or information that is generated in the course of the use of those Services;

(d) information contained in or relating to any communication that you send to ViaBot® or send through the ViaBot® Website;

(e) any other personal information that you choose to send to ViaBot®.


4. Using Personal Information

4.1 Personal information submitted to ViaBot® through the ViaBot® Website will be used for the purposes specified in this Privacy Policy or on the relevant pages of the ViaBot® Website.

4.2 ViaBot® may use your personal information to:

(a) contact you;

(b) administer the ViaBot® Website and business;

(c) enable your use of the Services available on the ViaBot® Website;

(d) send you non-marketing commercial communications;

(e) send you email notifications that you have specifically requested;

(f) send you the ViaBot® email newsletter, if you have requested it (such circulation can be terminated at any time at your request and notification to ViaBot);

(g) provide statistical information only to third parties about ViaBot® users;

(h) address any queries and/or complaints made by or about you relating to the ViaBot® Website;

(i) maintain ViaBot® Website security and prevent fraud.

4.3 ViaBot® will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.


5. Disclosing Personal Information

5.1 ViaBot® may disclose your personal information to any of its employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Privacy Policy.

5.2 ViaBot® may disclose your personal information to any ViaBot® Affiliate (which shall mean for the purposes of this Privacy Policy any individual or corporation, partnership, trust, incorporated or unincorporated association, joint venture, limited liability company, or joint stock company that, directly or indirectly through one or more intermediaries, controls or is controlled by or is under common control with such individual or corporation, partnership, trust, incorporated or unincorporated association, joint venture, limited liability company, or joint stock company) insofar as reasonably necessary for the purposes set out in this Privacy Policy.

5.3 ViaBot® may disclose your personal information:

(a) to the extent that ViaBot® is required to do so by law;

(b) in connection with any ongoing or prospective legal proceedings;

(c) in order to establish, exercise, protect or defend the legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk) of ViaBot®;

(d) to the purchaser (or prospective purchaser) of any business or asset that ViaBot® are (or are contemplating) selling.

5.4 Except as provided in this Privacy Policy, ViaBot® will not provide your personal information to third parties.


6. International Data Transfers

6.1 Information that ViaBot® collects may be stored and processed in and transferred between any of the countries in which ViaBot operates in order to enable ViaBot® to use the information in accordance with this Privacy Policy.

6.2 You expressly agree to the transfers of personal information described in this Section 6 and as may be provided elsewhere in this Privacy Policy.


7. Retaining Personal Information

7.1 This Section 7 sets out the ViaBot® data retention policies and procedure, which are designed to help ensure that ViaBot® is compliant with its legal obligations in relation to the retention and deletion of personal information.

7.2 Personal information that ViaBot® processes for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

7.3 Notwithstanding the other provisions of this Section 7, ViaBot® will retain documents (including electronic documents) containing personal data:

(a) to the extent that ViaBot® is required to do so by law;

(b) if ViaBot® believes that the documents may be relevant to any ongoing or prospective legal proceedings; and

(c) in order to establish, exercise or defend the legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk) of ViaBot®.


8. Security of Personal Information

8.1 ViaBot® will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

8.2 ViaBot® will store all the personal information you provide on its secure servers.

8.3 You are advised that ViaBot® uses third party vendors to provide the necessary hardware, software, networking, storage and related technology required to run the ViaBot® Website. By using the ViaBot® Website you acknowledge that your data may be stored on a third party storage server and transmitted through third party networks.

8.4 You acknowledge that the transmission of information over the internet is inherently insecure, and ViaBot® cannot guarantee the security of data sent over the internet.


9. Amendments

9.1 ViaBot® may at its sole discretion and without notice update this Privacy Policy from time to time by publishing a new version on the ViaBot® Website.

9.2 You should check this page occasionally to ensure you are happy with any changes to this Privacy Policy.

9.3 ViaBot® may notify you of changes to this Privacy Policy by email.


10. Your Rights

10.1 You may instruct ViaBot® to provide you with any personal information ViaBot® may hold about you; provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, ViaBot® may accept a photocopy of your passport certified by an attorney or bank plus an original copy of a utility bill showing your current address).

10.2 ViaBot® may withhold personal information that you request to the extent permitted by law.

10.3 You may instruct ViaBot® at any time not to process your personal information for marketing purposes.

10.4 In practice, you will usually expressly agree in advance to the use by ViaBot® of your personal information for marketing purposes.

10.5 Website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the ViaBot® Website. If you refuse cookies, you do so with the knowledge that such refusal will result in a drawback to the extent that certain features of the ViaBot® Website may not function properly without the aid of cookies.


11. Updating Information

11.1 Please let ViaBot® know if the personal information that ViaBot® holds about you needs to be corrected or updated.


12. Cookies

12.1 The ViaBot® Website uses cookies.

12.2 A cookie is a file containing an identifier that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

12.3 Cookies do not typically contain any personal information that may personally identify a user, but personal information that ViaBot stores about you may be linked to the information stored in and obtained from cookies.

12.4 Most browsers allow you to refuse to accept cookies.


13. Child Users

13.1 Protecting the privacy of young children is especially important to ViaBot®. ViaBot® does not knowingly collect or maintain personal information from persons under 13 years for age (“Child Users”). The ViaBot® Website is not directed to Child Users. If ViaBot® becomes aware of personal information that has been collected from a Child User without verified parental consent, ViaBot® will delete such information.

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